Privacy Policy

1. Information We Collect

Account Information

When you create or use a Listening Room account, we may collect information such as your display name, username, email address, profile photo, profile biography, authentication information, account preferences, and settings.

If you sign in using a third-party authentication provider such as Sign in with Apple or Google, that provider may send Listening Room information necessary to authenticate your account. Listening Room does not receive your Apple ID or Google account password.

Profile and Music Activity

Listening Room stores information you choose to create or share through the service, including album ratings, reviews, listening history and Tracklist entries, favorite songs, albums, artists and genres, featured reviews, recommendations, collections, Want to Listen items, profile customization settings, achievements and rewards, follows and social connections, likes and comments, and Room membership and activity.

Some of this information is designed to be visible to other Listening Room users as part of the social features of the service.

User-Generated Content

Listening Room allows users to submit content including reviews, comments, profile information, collections, Room content, recommendations, and other social activity. You are responsible for the information you choose to make available through these features.

Support Requests

If you contact Listening Room through the in-app Support feature, we may collect your account identifier, username and display name, account email, support category, subject, message, and correspondence between you and Listening Room administrators. This information is used to investigate and respond to your request.

Safety and Moderation Information

When users report content, block another user, or otherwise interact with Listening Room's safety systems, we may store information about the reporting user, the reported user or content, the reason for the report, additional details provided, and moderation actions taken by administrators.

Notifications

If you enable push notifications, Listening Room may store a device push-notification token and information necessary to deliver notifications about social activity, comments and likes, follows, Room activity, account activity, features, or service information.

2. Advertising

Listening Room may display advertising to eligible users through Google Mobile Ads / Google AdMob.

Depending on your region, device settings, and consent choices, Google's advertising technology may process information such as device identifiers, advertising identifiers, IP address, approximate location derived from network information, device and operating-system information, advertising data such as ads shown or interacted with, and product interaction data such as app launches, taps, clicks, and other app or ad usage information.

Listening Room uses Google's consent tools where required and provides available advertising privacy controls within the app. Google's handling of information through its advertising services is governed by Google's own privacy policies and terms.

3. Purchases and Subscriptions

Listening Room may process purchase and entitlement information associated with your account when you buy or restore eligible in-app purchases or subscriptions, such as supporter access.

Payment credentials such as payment-card or bank-account information are handled by Apple or the applicable app-store payment provider and are not received by Listening Room.

4. Diagnostics and Performance

Listening Room and integrated service providers may collect crash data and performance information, such as crash logs, app launch time, hangs, responsiveness, energy use, and similar technical diagnostics.

This information is used to maintain reliability, troubleshoot bugs, diagnose performance problems, and improve the app.

5. Music Information and Artwork

Listening Room uses third-party music catalog and metadata services to provide album, artist, song, and artwork information. These services may include Spotify, MusicBrainz, and Cover Art Archive.

When Listening Room communicates with these services, information such as search queries, music identifiers, and ordinary technical network information may be processed by those providers. Their use of information is governed by their respective privacy policies.

6. How We Use Information

Listening Room may use information collected through the service to:

• create and maintain user accounts;
• provide profiles and social features;
• display reviews, ratings, collections, and listening activity;
• provide Rooms and community features;
• personalize and organize the Listening Room experience;
• generate statistics and profile insights;
• provide search and music discovery;
• deliver push notifications;
• provide achievements, rewards, and profile customization;
• manage purchases and account entitlements;
• operate and measure advertising where applicable;
• understand product interactions where collected;
• respond to customer-support requests;
• investigate reports and enforce community rules;
• prevent abuse, fraud, or misuse of the service;
• diagnose crashes, bugs, hangs, and performance problems;
• maintain service security; and
• comply with applicable legal obligations.

7. Service Providers

Listening Room relies on third-party providers to operate portions of the service, including providers used for cloud hosting, database infrastructure, authentication, push notifications, advertising, music metadata and artwork, application distribution, and device services.

These providers may process information necessary to provide their services. Their processing is subject to their own privacy policies, agreements, and applicable law.

Listening Room does not provide third-party advertisers with access to your private Listening Room support messages for the purpose of choosing advertisements.

8. Public Information

Listening Room is a social service. Depending on the feature, information visible to other users may include your display name, username, profile photo, biography, profile customization, favorite music, reviews and ratings, collections, recommendations, achievements, followers and following, Room activity, and other content you intentionally publish.

You should avoid posting information you do not want other users to see.

9. Data Retention

Listening Room keeps information for as long as reasonably necessary to provide the service, maintain your account, respond to support requests, protect users, investigate abuse, maintain security, and comply with legal obligations. Different categories of information may be retained for different periods depending on their purpose.

10. Account Deletion

You may delete your Listening Room account from within the app. The account-deletion process removes core information associated with your account, including profile information, reviews and listening entries, follows, likes, Want to Listen items, collections, notifications, comments, Room memberships, login sessions, and support tickets associated with the account.

Certain limited records may be retained where reasonably necessary for security, fraud prevention, moderation, dispute resolution, legal compliance, or other legitimate obligations. Deletion may not immediately remove information from temporary backups or systems where removal requires additional processing time.

11. Your Choices

Depending on the feature and your location, you may be able to edit your account and profile information, manage push-notification permissions, change advertising privacy or consent preferences, unfollow other users, block users, report objectionable content, remove content you created, delete your Listening Room account, and contact Listening Room regarding privacy questions.

Some controls may also be available through your device operating system.

12. Security

Listening Room uses reasonable technical and organizational measures intended to protect account and service information. However, no internet-connected service or electronic storage system can guarantee absolute security. You should protect your login credentials and notify Listening Room if you believe your account has been compromised.

13. Children's Privacy

Listening Room is not intended for children who are below the minimum age permitted to use the service under applicable law. Listening Room does not knowingly seek to collect personal information from children who are not legally permitted to use the service. If you believe a child has provided personal information improperly, please contact Listening Room through Support.

14. International Processing

Listening Room and its service providers may process or store information in locations different from where you live. Data-protection laws may differ between jurisdictions. Where required, Listening Room and its providers are responsible for using appropriate measures for the handling of personal information.

15. Changes to This Privacy Policy

Listening Room may update this Privacy Policy as the app, its features, or applicable legal requirements change. When the policy changes, the Effective Date at the top of this document will be updated. If a change materially affects how personal information is handled, Listening Room may provide additional notice within the app.

16. Contact

For questions about this Privacy Policy, privacy requests, or concerns about how information is handled, use the Support option inside Listening Room.